Get in touch
Got a question about sizing, your order, or anything else? We're real people in Perth, WA — and we'll get back to you fast.
Email us directly
hello@paddlepup.com.au
We check emails every business day and aim to respond within 24 hours. If your question is urgent (e.g. you're picking up a jacket before a camping trip), say so in your message and we'll do our best to prioritise it.
Based in Perth, WA
Paddle Pup is a Perth-based operation. All orders ship from within Australia, and you're talking to a real local when you contact us — not an overseas call centre or a bot.
Sizing questions
Not sure which size to order? Send us your dog's chest measurement (girth) and back length in centimetres and we'll recommend the right size — or check our size guide on the product page.